One of the most
important parts of business management is managing yourself. It’s not about
managing the business but, it’s about organizing your life so you can
accomplish the things that are important.
There are five key
critical lessons that I have been posting here one lesson for each day.
Click here, if you missed Part I on Thursday; here for Part II on Friday; here for Part III
on Saturday and here for Part IV yesterday.
And, now the last lesson
in this mini-series:
#5. “Effective
executives, finally, make effective decisions. They know that this is, above
all, a matter of system—of the right steps in the right sequence. They know
that an effective decision is always a judgment based on “dissenting opinions”
rather than on “consensus on the facts.” And they know that to make many
decisions fast means to make the wrong decisions. What is needed are few, but
fundamental, decisions. What is needed is the right strategy rather than
razzle-dazzle tactics.”
The
best decision makers don’t make many decisions. They focus on the ones that are
important and the ones only they can solve. How can they do this?
Most
situations are generic and have a standard solution. Once you understand this
and know the standard solutions you can cut through the easy problems and focus
on the few unique problems that really require effort.
The
effective executive does not need to make many decisions. Because he solves
generic situations through a rule and policy, he can handle most events as
cases under the rule; that is, by adaptation. “A country with many laws is a
country of incompetent lawyers,” says an old legal proverb. It is a country
which attempts to solve every problem as a unique phenomenon, rather than as a
special case under general rules of law. Similarly, an executive who makes many
decisions is both lazy and ineffectual. The decision-maker also always tests
for signs that something atypical, something unusual, is happening; he always
asks: “Does the explanation explain the observed events and does it explain all
of them?; he always writes out what the solution is expected to make
happen—make automobile accidents disappear, for instance—and then tests
regularly to see if this really happens; and finally, he goes back and thinks
the problem through again when he sees something atypical, when he finds
phenomena his explanation does not really explain, or when the course of events
deviates, even in details, from his expectations.
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