Saturday, March 23, 2013

Deadly Communication Mistakes to Avoid - 3


Here is skill #3 for today; (if you missed skill #2 yesterday, click here):

ASSUMING YOU KNOW IT ALL – everyone would have come across a know-it-all and everyone knows how deeply annoying it is to keep hearing, ‘Oh! I know that!’ When someone else is talking empty your mind of bias and prejudice, which by the way includes assuming you know what the person is talking about. Try to catch the talker’s point of view; you will be often surprised how different the subject is from what you thought it is. Good communication skills demand that you never assume anything. Stay unbiased.

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