How does a leader become truly inspirational?
If the leader
cannot clearly articulate WHY they exist in terms beyond its products or
services, then how does (s)he expect the team members to know WHY to come to
work?
Certainly we are all motivated to
come to work to get paid and other incentives. But pay doesn’t motivate us to
give our all, to become better than we were last month, to commit to goals or
to engage our hearts and minds to our full potential.
Pay doesn’t buy enthusiasm. And
that’s what is needed if you want people to act for the good of the business,
for the good of all who work there, for the benefit to customers.
Leaders who clearly communicate
a higher purpose inspire others work with engagement and commitment. It
unleashes people’s potential for doing good work.
The trouble is many leaders do not communicating
clearly about why they come to work every day. I am
talking about a higher “why” than the obvious ones. I am talking about
expressing your true purpose, your passion, your real reasons for getting out
of bed in the morning.
Often it’s a cause or purpose
greater than oneself. What is that for you? What is that for your company? Not
only are some leaders not clear about what that why is, they
often put it into the background, where it gets fuzzy and loses energy.
Maybe it’s because values and
purpose get expressed as nouns… as in:
·
Integrity
·
Innovative
·
Creative
But nouns don’t inspire action. You
are not communicating clearly when you ask your people to be more innovative or
to be creative, or to have integrity. These words may have lost their meaning
and become fuzzy from overuse.
However, when a leader asks people to
always do the right thing, or to look at problems from other angles,
or to question their assumptions… now leadership communications
become actionable. It takes transforming nouns into verbs, and connecting
with why your work is important.
Some of the work I do with my
clients involves clarifying the why of their careers and their
organizations. The second part of that is in finding a way executives can
express their why in a way that makes sense to others. Those
who improve their communications by starting with why find greater
results in terms of influencing others.
“People don’t
buy what you do, they buy why you do it.”
What do you think about this? Are
you communicating to your people, using actionable verbs, what you truly
believe in, why your company exists? What is your higher purpose for your business?
Leave me a comment, I am curious.
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