Showing posts with label aligning values. Show all posts
Showing posts with label aligning values. Show all posts

Wednesday, June 22, 2011

Dangers in using Fear to Motivate People


When you present a “burning platform” story to spur your people into action, there are inherent risks. People may jump into action, but will it be the right action? Will it be purposeful?

Most of the big problems we encounter in businesses and/or society are ambiguous and evolving. They don’t look like burning-platform situations. Yet, we still want people to buckle down and execute a hard, well-defined game plan.
Yoda was right. Fear creates anxiety and anger. And this leads to frenetic activity that is more distracting than useful.

When people are driven to act by fear rather than desire – the action isn’t motivated by any personal determination to move in a direction to win. It’s not action designed to create real results for long term success. It’s simply action, frenetic action, designed to diminish the fear and anxiety.
There is no question that negative emotions are motivating. But they are also constricting. They narrow our focus. Fear will get us to take fast specific action designed to reduce the feelings of fear and anxiety.

Negative emotions will help us avoid risks and confront problems. But the quest to take your business to the next level, that is, to execute a brilliant strategy, design quality customer experiences, and to improve team performance and the bottom line… well, that requires more than avoiding risks and problem solving.

These situations require creativity and flexibility and ingenuity. A burning platform won’t get you there. Negative emotions have a narrowing effect on our thoughts. We become focused on getting the stone out of our shoe, so to speak.
Positive feelings, on the other hand, broaden and build our repertoire of responses to a situation. Joy, for example, makes us want to play with new ideas and possibilities. We want to explore new ways of doing things, experiment and explore. In this way, we require positive emotions to fuel our creativity and curiosity.

What are you doing in your life/business to use positive emotions to inspire change?
The next time someone suggests lighting a fire under your people’s feet, consider these differences. Fear and negativity will, indeed, spark people into action. But only for specific action, and not necessarily purposefully directed.
An atmosphere of positivity, on the other hand, will give people the enthusiasm to create new solutions to broaden and build resources for innovation.

To solve bigger more ambiguous problems, those we are currently facing every day, we need to encourage open minds, creativity and hope.

Thursday, March 3, 2011

The Astonishing Power of Gratitude


I was gratified by the overwhelming response to my recent Roundtable Discussion on the Astonishing Power of Gratitude held on Feb 28, 2011. At the end of the discussion, I requested my distinguished guests to send me any further thoughts that they were not able to share with the group due to lack of time (the discussion already was carried on for 30 minutes beyond the original schedule) or other reasons. One of the responses that I received was from Charles Prabakar, whom I had known for quite some time as a business colleague when we both worked for a big corporation several years ago. He still works in the corporate world as an Executive Global Partner and a Strategy Consultant.

Referring to the Gratitude as a high positive vibrational energy, Charles commented that whatever we may call it – energy, passion, matter and/or value – and in a way they all mean the same thing if you look at the universe within the context of Einstein’s vantage point that it all boils down to managing that energy whether it be external facing and/or internal facing. In this blog, I want to share the rest of his thoughts (he writes his own blog that I enjoy reading regularly and he is now appearing here as a guest writer) where he summarized the discussion that we had along with some of his stories derived from the three major spiritual works (or religions) of the world. So, here he goes…

First of all, I appreciate you taking the effort to organize a webinar on the topic of – POWER OF GRATITUDE, an important topic, that is often overlooked! The points you covered, especially within the context of good and evil – and how to overcome evil with goodness – using the power of FORGIVENESS is truly outstanding! As you rightly said, first and foremost – forgiveness is for our own good, and so, when we get that part correct, in our heads – there is lot more motivation on our end, to initiate the forgiveness process. However, the duration and intensity of the process varies from person to person (& situation to situation as well) – depending upon the degree of hurt and/or the pain caused by the other party.

If I might add one more thing to your point (you probably already covered it as the conference call line was disturbed a lot) – this is where, we have to show empathy and put ourselves in other person’s shoes and see why he/she might have caused the hurt. This type of introspection, I have seen opening many doors for forgiveness and then reconciliation. What I have learned in the process is – in most cases, the hurt is caused by mere “MISUNDERSTANDING/MISINTERPRETATION” of certain events – and the sad part is that people continue to carry these misunderstandings for years, because both parties fail to create a conducive and open/honest environment to listen and understand each other point of views. Failing to create such an open forum- invariably results in more misunderstandings (as one misunderstanding leads to the other) – and from that point onwards, both parties start misinterpreting even the good actions of each other. The reason for that misinterpretation is – these misunderstandings are furthered fueled by – blind beliefs in hearsays (e.g. he said, she said like stories) and cover-up attempts without properly checking the facts. Let us all remember the saying – what we hear may not necessarily true, what we see may not necessarily true, through verification of the facts within its context is what brings out the truth –as echoed by President Nixon in his famous quote– “Trust, but verify!”.

Speaking of this facts verification process, I am reminded of the old sheep story – where we put a stick in front of a sheep, first one will jump, the second one will follow the suit and then the third one does the same. Now if we take the stick off, the rest of the sheeps invariably will jump, exactly, in the same place where the stick was held (even though stick was taken off). Funny story, but scientifically proven one. I guess, we humans in some cases (especially when we are hurt and participate in blindly believing environment of gossiping), behave like those sheeps – and let misunderstandings/false information carry from person to person – without giving the opportunity for the other person to explain his/her point of views. As the saying goes –“even someone in death row gets a chance to explain their point of view and so let us, at a minimum, listen to each other point of views”. I am sure, I am preaching to the choir as you are expert in this area.

Now to your point regarding overcoming hurts (or evil deeds) with goodness/positive attitude – there are few examples in the scriptures of both east and west – of how great people of yester years have overcome hurts and injustice. For example, in Ramayana, Ram had to go through 14 years of exile because of the promise made by his Father Dasharat to one Kaykeyi – as part of her behest to crown her son Bharat. At that point perhaps it was an injustice (or one can call it hurt), but in grand scheme of things – it worked out good for Ram, from the standpoint of living and fulfilling his theological ethics –as during exile is where, he gets to know Hanuman, and together they fight one of the greatest justice wars to bring justice. Had he got gone on exile, all the great things perhaps may not have happened in his life. So in most cases, God uses an exile and/or unjust situation for a larger cause.

Another example I can quote from bible/torah is the story of Joseph – “Being sold to foreigners in exile, wrongly accused – still Joseph did not murmur, kept believing. An insight from his life is – when he was already on his rock bottom (i.e. in exile), God allows another blow (imprisonment for the things he did not do). On the outset we might be wondering why. However, God had a larger purpose – Had he not gone on exile, he would not have met the Butler – and had he not met the butler, he would not have interpreted the dreams for the butler – and, had he not interpreted the dreams for butler, he would not have had the opportunity to interpret the dreams for the King which finally gave him the opportunity to get elevated. I guess when we take the positive attitude – every setback is a stepping stone for a success – and that mindset changes the whole perspective of hurt!

Yet another quote from Quran – Those who avoid the greater crimes and shameful deeds, and, when they are angry even then forgive; ……The recompense for an injury is an injury equal thereto in degree: but if a person forgives and makes reconciliation, his reward is due, from God … But indeed if any show patience and forgive, that would truly be an exercise of courageous will and resolution in the conduct of affairs.”

On closing – the moral of these stories /quotes (including your webinar) in nutshell is “overcome evil with goodness”. As it turns out, the reason we celebrate Festival of Light (Dewali) is to remembering the event where – evil was won with goodness – and so, let us all strive towards winning evil with goodness in our personal lives – and celebrate next Dewali – with a full realization of its meaning! — Charles Prabaker.

Please feel free to comment here or send your suggestions, thoughts etc via email.

Wednesday, September 8, 2010

Learning to Say No

No is such a small word and yet so hard to say.

Often we don’t want to say no, even when that’s the right thing to do because we don’t want to risk appearing unable, unappreciative, or disrespectful. We don’t always act as we know we should. Many people place more value on what others think of them rather than on what they think of themselves. Their need to please others is so strong that, in pleasing others, they continue to diminish their own worth and the quality of their lives. If you, like many people, inadvertently are more concerned about pleasing others than pleasing yourself, it’s time to change.

If you consider what others think of you to be more important than what you think of yourself, you are likely to accept more responsibility than you want or can handle. In a childish attempt to please, you might accept too many responsibilities and become overwhelmed. We’ve all had occasions when we were afraid to tell the boss no. We’ve hesitated about refusing an invitation lest we hurt someone’s feelings, or we’ve agreed to help out a friend even when we didn’t have the time to do so. As stated before, this can cause you to feel overworked, underpaid, out of control, and unappreciated!

If your self-image is healthy and your need to please others is secondary to pleasing yourself, you will tend to frame your responses in light of your values and priorities. As a result, you will find yourself appropriately saying no when requests are not in alignment with your values and goals. Focus on developing attitudes and habits that continuously enhance a positive self-image and a high level of confidence. Focus on doing the right things for the right reasons.

The key to changing any habit is having a desire to change. Desire is reinforced by your conviction that your goals and priorities are right. Habits are very powerful and difficult to break. Therefore, you must really want to change and the rewards or the consequences must outweigh the alternative. If not, you’ll do what’s comfortable. It is frequently easier to do what is familiar than to do what we know is right, but familiar may not be best.

Choose the outcomes you desire. Who you are today may have been the result of choices made by many others in years past. Who you become tomorrow will be a result of choices you make today. Look to the future, not to the past. View setbacks not as failures but as learning experiences and opportunities for growth. Situations do not control you. If you feel your job, your life, your boss, your employees, or your family controls your time, you’ve chosen to let them. You can choose to control your own life. You can select the events in which you want to participate and affect the ultimate outcome. Alan Kay once said, “The best way to predict the future is to invent it.” People may choose to control our lives, but they are only successful of we choose to let them. What you accomplish and the amount of time you spend getting there depends on the choices you continue to make.


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Surya M Ganduri, PhD. PMP. is the founder and president of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. His company is dedicated to helping organizations and individuals manage strategic change, innovation, cultural transition, and goal achievement. Surya has over 27 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. Contact Surya ats6ganduri@eMBCinc.com. For more information, visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.