Showing posts with label QPoB Round Table Discussion. Show all posts
Showing posts with label QPoB Round Table Discussion. Show all posts

Monday, June 17, 2013

Decisions and Motivations

Everyone makes decisions differently and is motivated or driven by different things. Being aware of and understanding these differences are really important when managing employees or creating relationships.


I am now motivated to write this article, following the successful Round Table discussion that I hosted on VoARadio Network  on last Saturday.  Over fifty years of scientific research has revealed that there are three distinct styles of decision-making. Each of us can make decisions in all three ways, but we tend to develop a preference for one more than the other two. This preference becomes a subconscious force, affecting the decisions we make on a daily basis and shaping how we perceive the world around us and ourselves. The three decisional styles are personal, practical, and analytical.

To some extent everyone is capable of making all three kinds of decisions, but we ultimately have a preference. Here is a simple example of the three in contrast with each other. A person with each style is sitting around a table working on a project together. While the Personal style is focused on the needs of the team members involved and how to best use their talents, the Practical style does not really care as much about the team or if it is done right, he just wants to get it done. Finally the Analytical sees no reason to worry about the people involved or even getting it done if it is not going to be done correctly.

We all have different balances of these three styles. That is what makes our decisions and actions different from others. These ways of making decisions and how we use them are at the core of who we are.


In addition to there being three distinct styles of decision making, people are also motivated to make decisions based on different drivers. Based on the research of Dr. Eduard Spranger and later by Dr. Gordon Allport, there are seven key motivational drivers and they include the following:
§ The motivation to achieve balance, harmony, and find form or beauty
§ The motivation for security from economic gain and to achieve practical returns
§ The motivation to be seen as unique, independent, and stand apart from the crowd
§ The motivation to have influence and control over one’s environment or success
§ The motivation to benefit others in a humanitarian sense
§ The motivation to establish order, routine, and structure
§ The motivation to gain knowledge or discover truth

Imagine how beneficial it would be to know how your team members make decisions and why they are motivated to do what they do. Imagine being able to share that knowledge with the actual team members. Communication, teamwork, and your ability to manage would instantly improve. Results and outcomes would measurably improve. Uncovering how people make decisions and what drives them to do what they do can be uncovered through a simple assessment process. [Please contact me if you are interested in the assessment process.] However, the assessment process is only the beginning. A commitment by management to create an action plan on how to effectively use the knowledge to improve team building is a critical second step. Information for information’s sake is—you got it—just information. An action plan to manage with the new information will provide long-term and sustainable results for your team.


Monday, March 25, 2013

Deadly Communication Mistakes to Avoid - 5


here is skill #5 for today; (if you missed skill #4 yesterday, click here):

BEING RUDE – rudeness is perhaps at the root of many major in-house disasters. No matter how much you feel the other person deserves it, you should never be rude. Politeness goes a very long way in communication. Always be polite.

Sunday, March 24, 2013

Deadly Communication Mistakes to Avoid - 4


Here is skill #4 for today; (if you missed skill #3 yesterday, click here):

TELEGRAPHIC COMMUNICATION – so many times, you might be talking on a certain subject and thinking about it at the same time. With that background in mind you say something cryptic and expect the listener to understand exactly what you mean. When you say something you need to say it clearly, in complete sentences and ensure that the person whom you are addressing is on the same page with you. Talk clearly.

Saturday, March 23, 2013

Deadly Communication Mistakes to Avoid - 3


Here is skill #3 for today; (if you missed skill #2 yesterday, click here):

ASSUMING YOU KNOW IT ALL – everyone would have come across a know-it-all and everyone knows how deeply annoying it is to keep hearing, ‘Oh! I know that!’ When someone else is talking empty your mind of bias and prejudice, which by the way includes assuming you know what the person is talking about. Try to catch the talker’s point of view; you will be often surprised how different the subject is from what you thought it is. Good communication skills demand that you never assume anything. Stay unbiased.

Friday, March 22, 2013

Deadly Communication Mistakes to Avoid - 2


Here is skill #2 for today (if you missed skill #1 yesterday, click here):

REACTING WITH ANGER – no matter what the other person says; do not react with anger or insults. This cuts off the communication. The person or persons will stop communicating with you fearing your reaction and you will become the loser in the end. When you are angered by what others say, learn to control your feelings and steer the conversation to neutral grounds. Emotional outbursts kill good communication. Control your emotions.

Thursday, March 21, 2013

Deadly Communication Mistakes to Avoid - 1


In continuation to my Quantum Physics of Beliefs Round Table discussion on Miscommunications last week (in case you missed it, click on the link), this week I will be writing this 5 part mini-series on more communication skills.

It does not matter how good you are in your profession; if you are a poor communicator, you are likely to run into many work-related problems. It may surprise you, but 90% of these problems would not be there in the first place if you could communicate clearly to and with your peers, superiors and subordinates. Good communication skills in the workplace are not a ‘nice to have’ but a requirement.

Many unknowingly commit deadly mistakes in communication that result in having them completely cut off. Recognize and avoid these mistakes (in no particular order) and your professional and personal life would take off: (here is skill #1 for today)

TOO BUSY TO LISTEN – communication means information sharing. In other words, it means you give and take information. Most of us just give information and when the time comes to take in information we shut off. The result is a huge communication gap, which in turn can create chaos. Good communication skills require you to listen. Talk. Stop. Listen.

Tuesday, March 19, 2013

What's So Hard About Real Conversations?


In continuation to my Quantum Physics of Beliefs Round Table discussion on Miscommunications last week (in case you missed it, please click here on this link), today I will be writing about this struggle that most Leaders go thru regularly in their communications with their followers.

What does it mean to “come out from behind ourselves to have real conversations”?
What’s so hard about that?

If you are a Leader, your job is to accomplish the goals of the organization. You do that in large part by making every conversation you have as real as possible.  A Leader’s job is essentially to engineer the types of conversations that produce clarity, cooperation, creativity, drive, and a connection to values beyond the company.

Your conversations may have to come up with a big new idea, or transform your company into a better place to work, or maybe figure out how to improve customer-renewal rates. You may use conversations to enhance collaboration, or provide leadership development, or deliver performance review feedback.

Success as a Leader depends on the success of your conversations, and occurs one conversation at a time. Here are four components of successful conversations:

In order to execute initiative and deliver goals, Leaders must have conversations that:
1.    Interrogate reality
2.    Provoke learning
3.    Tackle tough challenges
4.    Enrich relationships

Each of these four components is tough assignments for any one conversation to achieve.  To help put this into perspective, the next time you have a conversation, ask yourself which, if any, of these goals you think was approached, even minimally.

·         Did I ask about the other person’s perspective?
·         Did I try to understand the person, situation, or issue better?
·         Did I try to get to the real issue, and the nuances behind the challenges?
·         Did I enhance our relationship, deepen our connection?