Friday, March 22, 2013

Deadly Communication Mistakes to Avoid - 2


Here is skill #2 for today (if you missed skill #1 yesterday, click here):

REACTING WITH ANGER – no matter what the other person says; do not react with anger or insults. This cuts off the communication. The person or persons will stop communicating with you fearing your reaction and you will become the loser in the end. When you are angered by what others say, learn to control your feelings and steer the conversation to neutral grounds. Emotional outbursts kill good communication. Control your emotions.

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