Genuine Leadership Beliefs

Get it right on the inside and you will get it right on the outside. 

That’s good advice that is rarely followed in today’s global corporate management circles. Instead there seems to be a focus on just getting it right on the outside. This can work, but it will probably leave your direct reports feeling a little empty at best—or distrusting at worst.

When leaders focus only on their behaviors and outside appearances, they are presenting a thin veneer of leadership that can work for a short while, but it eventually breaks down—especially under pressure.

Wondering how you can get it right on the inside instead of working so hard to act in a prescribed way on the outside? Here are some ways to get started. These are based on answers to such questions as, “Who was your best boss?” and “What made them so special?”

See people as assets to develop instead of liabilities to manage. Good leadership begins with a fundamental belief in people and the value that they can bring to a company. Where do you stand on this? What do you believe in? Do you focus on people’s strengths and how to maximize them, or do you tend to focus on weaknesses and how to correct them? How does that impact your leadership behaviors?

Assume the best. People have good days and bad days. They make mistakes; they exhibit poor judgment; and they sometimes let you down. How do you react to these situations? What is the story that you are telling yourself about their actions? Are you assuming they had good intentions and just fell short, or does this just go to show that you were right about them all along? Your resulting leadership behavior will be very different depending on your mindset.

See yourself as a leader instead of as an evaluator. Part of leadership is matching skill sets to the overall goals of the organization. The ability to discern talent and apply it effectively is an important quality. But don’t make that the sole focus of your leadership. Instead, go beyond getting the right people in the right positions and actively work to help them succeed in their roles. See their success as a partnership between you and them. When people sense that you are on their side, helping them to succeed, they act and perform very differently than if they feel that you are primarily judging and evaluating them.

Beliefs and attitudes drive your behaviors. In today’s open and connected world, you have to be genuine and authentic. Leaders who get it right on the inside naturally display genuine behaviors on the outside that people respond to. Take a look at your leadership beliefs. Work on the inside first.

Are you Leading your Life with 'Intention?'

By the way, did you ever watch this video clip by Jim Carey?

Let me remind you what 'intention' means... Definition of INTENTION (from Merriam-Webster Dictionary) -

1: a determination to act in a certain way : resolve

2: import, significance

3: what one intends to do or bring about

If you are an intentional leader in life, you will never know your strength as a leader until you have weathered the storms. You will never know what you are made of and how far your roots go down until adversity strikes and you are put through the test.

How are you when the unexpected happens?

When someone attacks your character? 

When you have lost what is most important to you? 

How do you respond? 

How we react is based on how strong our foundation is.

How we respond reflects the very character of who we are.

Character comes in being rooted firmly in who you are and knowing what you can and cannot do. If it is your integrity that has been attacked, are you quick to set the record straight or can you rest, knowing that truth is all that matters? If the unexpected happens, do you accept it with grace, knowing that God is in control or do you fall apart?

Maybe you haven’t thought about the foundation of your life, because you have never had to.  Living as an intentional leader means living everyday using all that has been given to us to the fullest.

It means thinking ahead.

It means being ready for the storms.

It means being strong.

It means knowing who you are.

It is living everyday a life of intention, a life that makes a difference.

When helping others is your life purpose

I hope you and yours have been well. It's been nearly 4 months since I took a leave of absence from writing here on my weekly eMBC Blog due to some very personal reasons including an unexpected death in the family. I realize that we are in an increased time of change... You too may be feeling a lot of movement or experiencing a lot of movement in your relationships, careers and life. As is the nature of change, it brings in exactly the energies necessary for us to move toward the Golden Age of empowerment, but it will require you to LET GO of all things not serving you... your misaligned patterns, behaviors, beliefs, relationships and habits. Don't fight it... instead, surrender so you may move with the waters of change. I promise they will take you exactly where you need to go.

While I was away, I did a lot of introspection on my purpose of doing this, writing blog articles, talking on the internet radio shows; hoping that this will somehow make a difference in the lives of other people either reading or listening in or am I crazy?

When helping others is your life purpose

I BELIEVE THAT EACH PERSON has a personal mission in life—something that you agreed to learn during this lifetime. It could be patience, forgiveness, compassion, balance, self-care, integrity, and so forth. Everyone is working on a soul-growth lesson.

In addition to their personal missions, some individuals agreed to take on “global missions,” which involve helping people, animals, the environment, or a cause other than themselves. Not everyone has a global mission. Some people on Earth are only living for their own personal growth.

Those who have global missions are known as lightworkers. This is a name I am using that encompasses similar terms such as Indigo, Crystal, and Earth Angel. You know you are a lightworker if you feel compelled to help others, and deeply care about the world. You attract people who need help, and you are sensitive to the needs of those around you. In fact, you sometimes feel that you are a bit too sensitive, as you absorb energies from others’ moods.

As a lightworker, you have always felt a sense of purpose, as if there is something important that you are destined to do in this lifetime. You may not know what this destiny entails, but you can feel it. All lightworkers do.

There is even a sense of time urgency associated with this, like an alarm clock ringing in the pit of your gut, urging you to go, go, go and make a positive difference in the world. These feelings are universal among lightworkers.

The great news is that, as a lightworker, you have been making a positive difference your entire life. You radiate healing energy that soothes others and brings peace wherever you go. That’s because your main global purpose is to love, which is something you do naturally. You care about people; and you wish that everyone could be happy, healthy, and well provided for. You are a giver.

So, the form that your mission takes is secondary as long as you extend Divine love. In other words, when you think about a career as a spiritual healer or teacher, the type of work you do isn’t important. Whether you teach or practice Reiki, Angel Therapy, medium-ship, or some other modality... if it’s done from a place of loving service, everything else is details.

With that in mind, there is a practical consideration when deciding on or forming a long-term relationship with your chosen field. Please make sure it is an area that truly excites and interests you. It is not smart to select one just because you have seen another person gain material success by that avenue.

Whatever type field you choose, please be certain that you love it. I have watched people create career goals with their heads, using business plans and projections, only to meet with one obstacle after another because their hearts weren’t in the work. And while planning and projecting can be helpful and prudent starting points for new business ventures, make sure that you are leading with your heart.

In spiritually based careers, your feelings and intuition are your road map. Your head is second in charge, as the employee of your heart.

So what topic—even if it seems illogical—really excites you? Let’s ask your higher self:

Take a moment to relax in a quiet place, either lying down or sitting. Close your eyes if possible, and give yourself full permission to dream about your ideal career. Then notice what images, thoughts, and feelings come to you:

§     Are you working alone, with a co-worker, or with several co-workers?

§     Do you operate from home, out of a healing center, or where?

§     What type of clients or students are you involved with?

§     How do you feel about this work?

As you allow yourself to imagine your ideal career, notice how warm and fulfilled you feel. These feelings are the ultimate paycheck, the greatest reward. And as you feel satisfied, your material benefits are drawn to you by the universal Divine Energy.

Your dream of having a full-time career as a ______ (fill in the blank) is much more than a dream. It’s a sign. If you continually imagine yourself having a meaningful career that supports you and your family financially, emotionally, and spiritually, then this is a sign that your life purpose involves this type of work.

Lightworkers are, by definition, sensitive. They are receptive to the energies in any room they walk into. They are attuned to other people’s moods and feelings and to environmental factors such as chemicals, pollution, or noise. They are conscious of the presence of angels.

And they are also sensitive to other people’s opinions. This sensitivity is both a gift and a lifesaving instinct. You see, your overall personality remains fairly constant throughout lifetimes. Once a lightworker, always a lightworker. Remember: Doesn't matter what field you have chosen... You already are a spiritual teacher and healer. You were born one, and you have been practicing your art for lifetimes.

Quantum Physics of Belief - Awareness

For the past few months, I was writing about our beliefs thru the science of consciousness and extending those patterns to the business world, to suggest innovative ways of using this wisdom to lead and succeed in a business environment that is constantly evolving at a rapid pace. Once we reach a greater understanding of how our thoughts and beliefs, in addition to actions, are actualizing the world, our organizations will run differently. This realization sheds light on how the role of leadership is changing and which types of leaders will become the most sought after in the 21^st century.

As per quantum physics, the thoughts and beliefs of people in an organization have an impact on the events that occur. In particular, when groups of people intend that a particular outcome is achieved, the intentions themselves have an impact on events, so that the outcome is more likely to occur in the direction of the intentions. An intention is a conscious desire for a particular outcome and a belief that the outcome can be influenced.

To have the highest intentions for the success of an organization, be it a business or a nation, people need to feel responsible for it. Taking responsibility for something means you understand you have a role in creating it and therefore can help create something different. Even if we haven’t taken action to contribute to a particular organizational outcome, our thoughts and beliefs are influencing the outcome of any organization of which we are part of. When we accept this responsibility, we stop blaming others for the outcomes, and naturally develop intentions for the success of the organization. These intentions then help promote success.

Our businesses and societies will therefore, be better off when people accept their responsibilities for having created the current conditions and then lend their intentions, if not also their actions, to improving conditions. Ultimately, each individual will have to decide whether they accept this responsibility and where they will place the focus of their intentions. Inevitably, leaders play a pivotal role by either helping or hindering a strong sense of responsibility in their organizations. So the question is ‘how good are our current leadership practices at getting people to feel responsible for the outcomes?’

The answer to this is complex and multi-faceted, but for now let’s focus on the degree of egocentricity that leaders possess. The reality is that most business leaders got to a position of leadership by showing that they were better than others, so it’s natural for them to continue to proliferate that feeling. Furthermore, business structures are hierarchical in nature, and top executives really are held more accountable than those at lower levels. These factors are a natural hindrance to getting all employees of a company to feel responsible for the company’s outcomes.

I must point out that I am not talking about just holding people accountable for the results of their job. There is a huge difference between a person feeling motivated to achieve specific job results vs. feeling responsible for the outcomes of the business.

Getting all employees to feel responsible for business outcomes requires that we adopt a different belief about what type of leader is most effective and then begin to choose different types of leaders. We need leaders who are humble, to the point of being understated and even self-effacing. This doesn’t mean they are not strong enough to make tough decisions, because they need to be, but they need to be able to stand in the presence of their followers without usurping their power. Business research actually shows this type of leader is more effective.

As a leader, the way you perceive the world around you has a huge impact on your decisions. The way you perceive is determined by all the life you have been living (or NOT living) until now!

There are many levels of decision making and the way you perceive your surroundings determine if you are a great decision maker or just an average Joe trying to make it through the day.

There is a new paradigm emerging. Until now mankind has allowed itself to blame anything and anybody for almost everything and thus leave huge opportunities to take responsibility behind. Huge opportunities to become better at being human beings and greater Leaders in our families, our lives, our communities and even in our countries have been left behind.

This psychological malfunction has brought humanity to where we are today and the leaders of today – whether we are leading multinational companies or we are leading our selves through life, are going to be extinct very soon if this continues. Evolution is determined by survival of the fittest and until now this blaming strategy has somehow worked – at least to some degree. The strategy is: I am right therefore you are wrong! Or I am innocent and you are guilty. Polarization. Segregation.

We must realize that this strategy will destroy us if we continue. Or at least it will destroy the archetype of blaming which is needed, and make a perfect transition into a new era. The old strategy was dividing everything – in me and you, good or bad etc. The new strategy which we will need to make a decent world is: Wholeness!

We have to learn to think in 'us' instead of 'you or me'. Every decision a leader makes that is based solely on his or her own perception of life is doomed to fail. (S)He does not realize that even the smallest decision is a thread in a web that includes all living creatures, and anything from 'outside' can make their decision fail. You can't make a decision without being aware of everything else that can influence your decision and you can't be aware if you don't train your awareness!! Just like you can't play piano like Mozart without practicing!

This awareness has multiple levels. The first level is to be aware of yourself! You have to be aware of your emotions, your thoughts, your (determined) actions, and your behavior. You MUST know why you have the feelings you experience. You have to know why you think the thoughts you are thinking. You have to know why you are acting the way you are acting. You have to be able to watch your self from outside your self!

The next level is the same but your awareness now includes other people’s thoughts, feelings and behavior. The ability to be aware of other peoples’ lives is much easier if you know and understand what is going on inside your self. First it is our family and close colleagues. Next it is those that I don't know personally but they come and go in my life. It is people from other departments in my company; it's the people on the street and in the shops. Those I see but not necessarily talk to.

The third level is to apply the same awareness to the whole world. Be aware of everything; All the time. And make decisions accordingly…

We are going to change evolution. This is not an easy task. But on top of the biological evolution we now have to focus on the evolution of consciousness; We even have to add the evolution of consciousness.

We all have a responsibility for this planet. It is not just those we pay to run our country that has this responsibility. We ALL have! And the only way we can do it right is by training our personal awareness skills.

One of the absolute key traits of The New Leader is Self Awareness. Know thy self. This kind of personal mastery demands having a heightened understanding of one's own behavior, limitations and motivations, skills and a mindset of Global awareness.

The patriarchal leader is on his way to extinction. He did not make it through evolution of awareness and now The New Leader evolves and takes over the world stage. The old leader was disciplined and there were no room for emotions as they could negatively influence decisions – well some people really believed this stuff! On our way to Leadership at the World Stage, Awareness and Leadership becomes wholeness. The outcome is Impact, Power, Insight, Integrity, Ethics beyond measure and Social and Emotional Intelligence. Creative Intelligence followed by Spiritual Intelligence will also be active ingredients in Leader Skills in the future.

The lessons we learn from scientific and business research can give us great insight into how to improve the leadership of nations. Here is a radical statement but one that is supported by research: stop making governments responsible for the economy. The science and business research show us that we are collectively creating the conditions of our economy and, furthermore, that getting everyone to take responsibility for it will improve the conditions. Yet we are continually expecting our leaders to fix it and then blaming them when they can’t.

I have no desire to get into a discussion of which political ideals are more correct. However, I do think John F. Kennedy was on the right track when he said “ask not what your country can do for you – ask what you can do for your country”.  These words reflect an understanding of the importance of each person taking responsibility for the world we are creating.

Quantum Physics of Belief - Keys to Sustainable Success

Last week, I started writing about using quantum physics and business research to explore the correlation between the science of consciousness and patterns in the business world, to develop theories about the effects of Universal consciousness. In that article, we explored how our experiences are formed based on what we believe about the world.

In most businesses these days, the leaders are trying to make significant improvements in order to move to the next level of success. Most leaders believe the way to accomplish this is by changing the business at the level of action, or form.  What that means is that the business leaders engage in process improvement, cost cutting and pricing optimization; to name just a few examples. Or they try to get employees more motivated so they’ll work harder. They are trying to drive success through action.

What is wrong with that, you might ask? Depends on one’s perspective; it might work in some cases. But, I believe that a successful turnaround will never result from action alone. As I have discovered through science, changing the success of a business, or any organization, must start with changing the consciousness of the people in the organization. Let’s look at the science behind one of these elements of consciousness: beliefs.

First, let’s consider the nature of matter. As I learned physics thru my graduate studies, I have found that Einstein’s special theory of relativity, E=MC², is key. Like many of you, I have known of this equation for years, but I never fully considered its profound implications. Literally it means that all matter is a form of energy, not a substance. The fact that matter is fundamentally energy means that objects are not static, but rather are dynamic and changeable. Furthermore, experimentation at the sub-atomic level has revealed that human beliefs influence how matter manifests. See my earlier article on the physics of belief for a detailed description of the classic Double Slit experiment and its implications.

We conventionally believe that the physical world operates objectively and is not influenced by us unless we take some physical action. We think our beliefs are formed based on how we experience the world. This scientific research tells us quite the opposite: our experience is formed based on what we believe about the world. We can use this knowledge to increase the likelihood that matter, and therefore events (which are interactions of matter) will unfold more frequently in the form that we prefer. That was what we discussed last week and now let’s see what it means in terms of practical implications.

The implications of the science are that trying to change business outcomes by changing physical action will never get us the results we desire. No matter how good we get at optimizing processes, motivating employees or pricing our products, these things will never be sufficient to achieve the outcome we desire. We must first shape the beliefs, or consciousness, of our business. It’s only when your business has a winning consciousness that events will unfold in the form of success.

So, if your business doesn’t have a recent history of success, how do you get people to believe it is successful? An obvious answer is to show that success of the business is imminent. Research shows that a message about a positive future will become strong belief when it contains certain elements.

First, the message must capture peoples’ attention and evoke their intentions.  People are inundated with data and input of all kinds, so it takes something special to get their attention. Blanketing people with more information, statistics and facts will not get their attention and influence their beliefs. Their emotions must be stimulated. In an earlier article, I discussed about a research showing that intentions do not always lead to behavior change in obtaining the desired results. This gap between what people intend to do and their behavior has been called the “intention-behavior gap” – where it was identified that emotion is the missing link in modifying behavior.

Secondly, those emotions have to be positive. Negative emotions, such as those rooted in fear, will just cause association with other negative thoughts and will never lead to positive beliefs about business success. Emotions are most easily evoked through images conjured up through vivid story telling. People think in terms of stories filled with images and feelings, so that’s the best way to influence the mind. Also, everyone has some degree of ‘show me’ in them, so they need some supporting evidence for the story through a real-life example that is credible.

Finally, people will only feel compelled to buy into a story when they see that it includes them, so they need to be shown how they are part of it.

Business research proves the power of organizational consciousness. We all accept the fact that a strong business culture is a pre-requisite for success. What we don’t understand is that there are elements of culture that influence matter itself, without the intermediary of action.  When a business has a winning culture, customers are naturally drawn to it, employees will increasingly make the right decisions, and proper solutions arise when needed.

Businesses that lack strong beliefs in success are energetically dead and will simply not make it in the long run. You will never be able to shift a business into success through action alone. We must first shape the beliefs, or consciousness, of our business. Positive beliefs coupled with strong emotions then stimulate the positive behavior change leading to sustainable business success practices. Business research confirms this and science provides the foundation.

What Do You Need to Change Your Behavior?

We’ve all had those times when we were bad. And not the “I didn’t know so it’s not my fault” kind of bad, but the “fully aware, self-justified” kind of bad.

Why do we do things that we…

• Know are bad for us? For example, eating cheesy puffs.  (I personally deny having a cheesy puff problem. I only eat cheesy puffs socially… most of the time).
• Really don’t want to do? Every time I eat cheesy puffs I realize that they don’t taste good. In fact they remind me of orange colored Styrofoam and yet on occasion I indulge – why?

Why don’t we do things that we know we should be doing?

Not only do we do things that we know we shouldn’t be doing, we avoid things that we know we should be doing. Exercise, for example.

I’d say everybody in the free world knows they should exercise (never mind the exact type) and I’m sure many really mean to (or intend) to exercise, but don’t.

Is it because it takes too much time? Maybe they don’t have the time, but there are way too many people watching reality TV to say there is a shortage of time for the average person.

So what’s the problem?

What do we need to do to change our behavior?

Maybe we need a plan.

One theory, “theory of planned behavior” says that intent (or purpose) is enough to change behavior. In this case, our intention is explicit, which then generates behaviorally oriented decisions. This means we have a set of goals that we intend to reach by acting a certain way. We plan to do something on purpose.

For example: I want to lose 10 pounds in the next two months by following healthy nutritious food habits and exercising 5 hours a week.

I have a goal – check.

I have a plan – check.

I have all the intention I need.

So now I am off to be successful! Right! Right?

While intention is really important, there is another piece to the theory of planned behavior: perceived behavioral control.

Are we in control of our behavior?

The first thing we need is the intent to exercise – with the goal and plan in place.

Then we need to think that we can control our behavior. Once we have our goal and our plan we need to BELIEVE that we can do it.

Psychologists have even put a number on how much perceived behavior control matters in intention: 45% of behavioral variance can be predicted by our belief that we have control.

Whether we actually have control doesn’t matter – assuming we are not locked up 24 hours a day in a room so small we are actually unable to exercise. Whether we think we control our behavior is what matters.

So far we need:

·        A goal

·        A plan

·        The perception we control our behavior

With all this I must be exercising! Right! Right?

While this psychological model of theory of planned behavior does show that all these factors contribute to whether or not we will actually do the behavior (exercise for example) it’s not that good.

But what else could matter?

·        Attitude.

·       Subjective norms – the way each participant’s close social network (i.e. family and good friends) felt about the participant’s goals.

·        Perceived behavioral control.

·        Intention.

·        Emotion. Research shows that intentions to participate in exercise (physical activity) didn’t always lead to exercise. This gap between what people intend to do and their behavior has been called the “intention-behavior gap” - emotion is the missing link in modifying behavior.

Results

After analyzing the different measures it turns out that attitude, subjective norms and perceived behavior control all impacted intention. Intention impacts how long it takes and whether we realize our goals.

But there is more ... emotion matters. Emotion toward intent to achieve goals matters. Emotion also impacts intention.

Bottom line

What does this mean to you?

To give yourself the best chance in changing your lifestyle and behavior you need:

• Intention – with a goal and plan in place.
• Have a positive attitude toward the goal you intend to realize.
• Surround yourself with people who approve and believe in what you are trying to do. Or avoid discussing the topic with people you know are unsupportive.
• Believe that you are capable. Yes, you can!
• Have a positive attitude toward your intent to change your behavior and attitude. Believe in the goal and the plan.

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Surya M Ganduri, PhD. PMP. is the founder and president of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. His company is dedicated to helping organizations and individuals manage strategic change, innovation, cultural transition, and goal achievement. Surya has over 26 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. Contact Surya at s6ganduri@eMBCinc.com. For more information, visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.

Understanding Human Behavior Opens New Doors

Scientific discoveries and new technologies promise much better life to all individuals. But delivering on that promise means that we must think and act differently. The history of innovation shows that it is a lot harder than most people realize.


It's just like the adage "A tiger doesn't change its stripes." Throughout my career as an academic scholar, author, manager, advisor, consultant, mentor, and coach, I have seen how changing behavior can be very difficult. No one can change your behavior except for you. (That was my blog last week and now, I am going to expand on that.)

Businesses Often Fail to Innovate

Disruptive innovation teaches us that when the world changes, many leading companies fail to innovate. Lotus could not compete with Microsoft, General Motors could not compete with Toyota and now Toyota is challenged. American and United Airlines are unable to compete with Southwest, and now Microsoft can't compete with Google. Why? Changing behaviors is a lot harder than most realize, even if it means lost business, bankruptcy or the demise of a company.


That's a depressing discovery, but fortunately there is a solution.

Science behind the Experience

Behaviors are driven by beliefs. To change behavior, you must first change beliefs. This is where the neurophysiology of decision-making comes into play.


Our beliefs do not reside in some anatomic filing cabinet in our brains. Rather, studies show beliefs are generated by complex recurrent firing of patterns of neurons accompanied by subtle but very specific changes in hormones and neurotransmitters. This brain activity is developed by experience and linked to the feelings that experience engenders.


In other words, we are not rational but we are sentient. Our brains are hardwired by experience and feelings. The stronger the positive feeling and the more frequent the experience, the more we become hardwired to respond in the same way.


To change behavior you must first use experience to change beliefs; you have to act, not think. Experience generates feelings that inform future experiences. The more positive the feelings and the more direct the link to experience, the more likely beliefs are to change. When beliefs change, behavior changes.


So, you can't think your way into a new way of acting; you have to act your way into a new way of thinking.

Action Works by Acting

Here are the keys to leadership success in getting people to act their way to a new way of thinking:
1. Set a clear, simple and meaningful direction.
2. Develop and empower people; it's people, not technology, that make the difference.
3. Build trust and optimism through positive results in problem solving the needs of clients.
4. Solve those problems as real-time experience, close to the work, not in meetings.
5. Grow by repeating your success and relentlessly challenging the status quo.


The results are always positive.

Action Innovation Opens New Doors for Leadership

New technologies offer the promise of wonderful improvement in people’s lives. But we will never achieve that promise without changing our behavior.

Fujio Cho, Toyota's chairman, said it well: "No mere process can turn a poor performer into a star. Rather you have to address employees' fundamental way of thinking." The recent evidence that Toyota management ignored brake problems in a "culture of secrecy" for years suggests that they forgot that this lesson also applies to leadership.

Behaviors are driven by beliefs. Beliefs are formed by experience and feelings. Instead of thinking your way into a new way of acting, you act your way to a new way of thinking.

Our brains say it's so. Leading people to act their way into a new way of thinking opens new doors for business management.

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Surya M Ganduri, PhD. PMP. is the founder and president of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. His company is dedicated to helping organizations and individuals manage strategic change, innovation, cultural transition, and goal achievement. Surya has over 26 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. Contact Surya ats6ganduri@eMBCinc.com. For more information, visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.