Is Your Best Yet To Come in 2012!?

Have you spent any time thinking about the future, in say 2012? Your future?

Sometimes the demands placed upon us daily take up so much of our time; it's hard to find even a moment to consider the future.

But whether you are ready, or not... 2012 is coming... and fast.

And you are the one who is charged with determining exactly what that future will look like for you.

You live in a fast-paced culture in which everything is in motion. And there are no signs of turning back. Standing still doesn't work, either. At least, not for very long.

So how do we make sure that our rapidly-accelerating lives don't pass us by like a furious flash of un-fulfilling nothingness?

I'd like to suggest some tips that can help, but before you read on, I want you to recognize and remember this...

Your current results or circumstances (that you faced in 2011) are in no way a reflection of what is possible for you in the future.

Your potential is unlimited. And the thoughts, ideas, and plans that you focus upon from this day forward will ultimately shape and direct your future.

Here are some ideas to consider...

1) Stop- First, you need to pause... kind of like how you'd approach a "STOP" sign at an intersection. A brief stop, long enough to look in each direction before proceeding. While paused, take a moment to consider WHAT is MOST IMPORTANT to you at this point in your life. Is it your family? Your career? Your relationships? What brings you joy? What are you so passionate about?

2) Consider some Editing- Then, take a moment to consider, what are some things that DO NOT bring you joy? How could you begin to "edit" them out of your day? Maybe there are some activities or behaviors that are not supporting the vision you have of your highest self? Maybe there are some relationships that you need to extricate yourself from?

3) Commit to Carving- Now think about HOW would you spend more time, TODAY and TOMORROW, doing more of what it is that you want to do? Don't worry about next week or next month. Just consider today, YES! Starting today. No need for any New Year resolutions. Figure out how to carve out a small segment in the next 24 hours. Maybe you could wake up 30 minutes earlier in the morning? Or perhaps go to bed 30 minutes later tonight?

Small, incremental commitments of time, directed toward doing what makes you happy, will have a beneficial effect in all areas of your life. Spending time in this frame of mind will become a habit that will replace older, out-dated, less productive habits.

But you have to get started. You need to actively and intentionally plan the way you want your future to look, in 2012. If you passively stand by, you can be sure that your tomorrow, next week, next month, and 2012 will just become a more distressed and less fulfilling version of the past.

You have the opportunity to shape your future. I don't know exactly what you are facing or what you are going through, but I do know that if you will work at it, and take an active role in determining how it will unfold, certainly, your best is yet to come!

Be creative, as 2012 unwinds in just a few more days!

Happy New Year, 2012.

Motivation and Process Improvement

“Managers do not motivate employees by giving them higher wages, more benefits, or new status symbols. Rather, employees are motivated by their own inherent need to succeed at a challenging task. The manager’s job then, is not to motivate people to get them to achieve; instead, the manager should provide opportunities for people to achieve, so they will become motivated.” – Frederick Herzberg.


So what does this theory have to do with process improvement? When done properly, motivation is a core component to process improvement, total quality, 6 Sigma, lean, or whatever other description one uses to express this philosophy that according to W. Edwards Deming causes 85% to 90% of an organization’s problems. It has been proven time and time again that “bad processes will always squash good people.”


Typically project members do not go to work with the preconceived attitude of, “I can’t wait to get to work to see what I can screw up today.” Most employees are committed to doing a good job and providing desired results. Very often, however, when management does not see the desired or forecasted outcomes, they begin the search for the bad apples. “Who caused this to happen, rather than what caused this to happen?”


It is our experience that the “what caused this to happen” i.e. a bad process, is more often the actual cause of bad outcomes rather than “who caused it to happen?”. “What caused this to happen” is typically a defective or ineffective process. In the classic sense a process is the series of interrelated steps to complete a task, and this applies to both business (programs/projects) processes and manufacturing processes. Management designs the majority of business and manufacturing processes and employees are instructed and trained to follow them – good or bad. If the process is good then the outcomes are good. However, if there is waste and variation built into the process, outcomes will be neither consistent nor predictable. This lack of predictability causes frustration at all levels within an organization but the frustrations are often magnified at the employee level, because they live within the processes daily. As such, employees know there is a better way to do things, but management doesn’t allow or encourage them to find it. Even if permission and encouragement is given, it is important that it is done correctly. Without the proper understanding and knowledge of process improvement tools to guide the discussions, greater frustration is created during the analysis, the decision process and the improvement phases.


A more effective approach is to provide everyone with the training necessary to best understand and utilize proven process improvement tools and to create a structure to allow project team members to find and eliminate variation and/or waste in an existing process. Giving employees this opportunity is one way to operationalizing Frederick Herzberg’s above definition of motivation. Highly motivated employees who have been given the opportunity to be involved in process improvement will generate accelerated results for the organization allowing them to run circles around their competition. Additionally, the results of process improvement, when identified and implemented by the employees, who are actually doing the work, achieve quick, bottom-line economic gains, greater employee loyalty with higher morale, and more satisfied customers who will be loyal to your products or services.

Holding People Accountable

Does this little story sound familiar?

“This is a story of four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was asked to do it. Everybody was sure Somebody would do it.  Anybody could have done it, but Nobody did it. Somebody got angry about that because it was Everybody’s job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn’t do it. It ended that Everybody blamed Somebody when Nobody did what Anybody could have done.”

But, how to avoid this? How to create a culture of accountability and hold people accountable?

Actually, it’s SIMPLE:

S = Set Expectations
I = Invite Commitment
M = Measure Progress
P = Provide Feedback
L = Link to Consequences
E = Evaluate Effectiveness

Let’s explore a little further on what these actually mean?

S = Set Expectations

• The success of any organization comes down to one thing: how well it organizes its members to focus on and work toward the same purpose
• The employees need to know what is expected of them before they can be hold accountable for anything
• The more clearly the expectations and goals are set up front, the less time will be wasted later clarifying – or worse, arguing about – what was really expected

I = Invite Commitment

• Just because your employees know what to do doesn’t mean they will do it. After goals and expectations are set, employees need to commit to achieving them
• Employees are more likely to do this when they understand two things: how the goals will benefit them personally, and how the goals will help move the organization forward
• Once this connection is made they are more likely to buy into the goals, and actually welcome you holding them accountable for the results

M = Measure Progress

• Information is needed to hold your employees accountable. Measure their ongoing performance and gauge whether or not they meet the goals and expectations to which they had previously committed
• Goals are only measurable when they are quantified. Measure the results and compare them to the employees’ goals to discover the gaps that require further attention

P = Provide Feedback

• Feedback won’t solve problems by itself, but it will open the door for problem-solving discussions and follow-up actions
• The employees need feedback to do a good job and improve in areas where performance is falling short of expectations. Most of the time, giving objective, behavioral feedback is all it takes. Setting expectations followed by quality feedback is the backbone of holding someone accountable for results

L = Link to Consequences

• Sometimes employees need a little external motivation to live up to their commitments. When they struggle to reach their goals, they can be helped by administering appropriate consequences

E = Evaluate Effectiveness

• Review how the process has been handled
• Put a systematic and consistent method in place and you’ll find that when people are held accountable for the work that must get done, it gets done

For goals to be meaningful and effective in motivating employees, they must be tied to larger organizational ambitions.

Employees who don’t understand the roles they play in company success are more likely to become disengaged. No matter what level the employee is at, he should be able to articulate exactly how his efforts feed into the broader company strategy.

High performance and success are not dependent on one simple factor or as a result of one or two things. The entire context you operate in greatly impacts your results.

How do you hold your team accountable?

Source: Dilbert

How To Stay The Course In The Face Of Any Difficult

When I imagine what it looks like to live a balanced life, two thoughts come to mind. The first is the "Jack theory": All work and no play makes for a cranky Jack. All this and no that - too much of this and too little of that - just doesn't work. The challenge here is to balance what we must do with what we enjoy and want to do. We need to carve out time for the serious stuff, as well as play.

The other way to live a balanced life has more to do with going with the flow - not letting the inevitable glitch in our day throw us off-balance, sending us careening off course. It's about staying balanced. In other words, the best-laid plans of mice and men often go awry. No matter how carefully a project is planned, something may still "go wrong" with it. When lucky, we experience a minor glitch - a glitch so small and short-lived that you hardly notice it, a transient fault that corrects itself. However, there are the times when a hornet's nest of difficulties presents itself, and you need to change course immediately, lest you get knocked on your bottom!

Here are some guidelines on how you can "root" yourself in balance, enabling you to smile and stay the course, even in the face of the inevitable hiccup, glitch or major league malfunction.

Some Tips for Living a Well-Balanced Life

1.    Wake Up Happy. Your first thoughts are the most powerful and the strongest. They can set a tone for the day. You can easily train yourself to begin each and every day with a positive thought. Begin to pay attention to your waking thoughts. If they are not "happy" or useful thoughts, change them. In the place between being asleep and fully awake, note your thoughts and change them if you have to. If your thoughts are positive and useful, embrace them: "Today, I am going to get organized and 'motor' through the day with great, happy energy" versus, "OMG! It’s Monday. Another day, another dollar." Get my drift?

2.    Take Care Of You. I promise you that your health is the key ingredient to all! They don't say "If you've got your health, you've got everything" for nothing! It's the truth. You simply cannot function in high gear if you don't get the right amount of rest, exercise or good, healthy eats (e.g. real food, not processed stuff). At some point, "it" will catch up with you.

3.    Plan Pretty. No, planning is not a dirty word, although you might think it is, based on the response I sometimes get when I stress the importance of planning. Do not stamp your feet like a three-year-old and say, "I don't like to plan." Keeping an organized calendar and planner tracking your appointments, your food and your workouts (i.e. movement, for the exercise phobic) leads to freedom. When you plan, you essentially dump your thoughts onto the page and organize them so they do not overwhelm you, which lead to a productive, relaxed kind of day. Instead of cringing at the thought of "planning," embrace it. Once again, planning presents a clear path out of an overwhelming situation and leads you toward the happy state of freedom.

4.    Set Priorities. Leading your "best life" does not mean that you need to be, or should try to be, perfect and do it all. It means that you self-reflect, known yourself and determine your true values. Not knowing who you are and what you want and trying to do everything is a recipe for burnout and disaster. Do not bite off more than you can chew!

5.    Stay Connected With Family And Friends. Another key ingredient to living a balanced life and staying "in balance" is your connection to your friends and family. However busy you may be, be sure to reach out to at least one friend or family member daily. Preferably, you would do this in real time, either in person or via telephone - not electronically! There's nothing like the real thing.

6.    Be Spontaneous. On the one hand, I do believe that planning equals freedom, as mentioned above. On the other hand, let's not get so rigid that we lose the ability to be spontaneous. If you suddenly have the urge to go for a long walk, go to a movie, hook up with a friend at lunchtime or feed the hummingbirds, then do so!

7.    Take Control Of Your Mind. Often we overwhelm ourselves with the silent words that flow through our mind every moment of the day. When you speak about being overwhelmed your thoughts and then your behaviors will follow. Guard your thoughts or else your life and your actions flow out of them. Create thoughts that banish the feeling of being overwhelmed.

8.    Stuff Happens; Expect The Unexpected. Have you ever had a day when something unexpected didn't happen? An unexpected phone call, unexpected traffic jam, a platter of pretty cupcakes being paraded in front of you or, maybe worse yet, a computer crash? Stuff happens, my friends. Stuff happens, big time! So expect the unexpected and just roll with it.

9.    Breathe Deep And Unwind. At the end of your glorious day, take a minute, or two, or 30 to unwind. Curl up with a good book, take a hot bath and listen to music that soothes or stirs your soul. Do nothing. Take in a few deep, cleansing breaths, congratulate yourself on a day well-lived and just plain relax.

What is the most important thing that you do to help you stay balanced, enabling you to go with the flow? 

We are what we repeatedly do

At the last week’s Time Strategies webinar, I made a recommendation to define your values, purpose, and goals in order to achieve what you need to accomplish in the time that you have in a given day.

There are relationship, career, personal interest, family and social demands… all screaming for attention in our lives. Each of us has the same amount of time available to us as we begin a new day. Twenty four hours to use or abuse as we see fit. There never seems to be enough.

Sometimes we accomplish a great deal, and time just seems to fly by when we notice the lateness of the hour. When we work at challenging and stimulating projects directly related to our goals, our achievement level skyrockets and time flies.

On other days, everything seems to be going in slow motion. When we are bored or doing something we don’t like, time drags and our productivity and our level of accomplishment drops. When we feel under the gun or out of control, time seems to go too fast. We feel out of control, stressed, unable to get done what we need to accomplish in the time allotted, and are continually behind schedule.

The quantity of time doesn’t really change. Only our perception changes and our perception is our reality. Since we cannot increase or manufacture more time, we must get more out of the time we have.

If most of us know how to manage our time and if we realize the value of becoming more effective at managing our time, why don’t we do a better job of it? We all know what we should do. Why don’t we just do it? For most of us, what is easy to say is more difficult to do. So what’s the solution? We must first look at the key factors that influence our behavior.

The first step in changing any habit is to identify the habit you want to change. Therefore, in order to change your time management habits, you must evaluate your present use of time by analyzing your attitudes and behavior in relation to outcomes. An accurate time analysis will help you to pinpoint who and what occupies your time. Look for time wasters and peak performance periods. Pinpoint precise behaviors that are incompatible with your goals.

Define the new habit that you wish to develop and be as specific as possible. Negative habits in our lives are destructive. Positive habits are uplifting and they help us achieve our goals. In order to build better habits, we must define precise behaviors for change and perform them at specific times. As Aristotle said, “We are what we repeatedly do. Excellence is not an act, but a habit.”

You will get more out of your time when you learn how to get more out of your life. After you determine what you want, what you value, what you believe, and where your priorities lie, determining how to spend a given day or hour becomes easy. In order to get more out of your time, know what you want and what you want to get out of it. That seems very simple and most people overlook the real purpose of their lives. They fail to define their values, purpose, and goals. They become so immersed in their daily activities that they fail to think about what they really like to do.

That brings us back to the webinar’s recommendation as to why it is so critical to define your values, purpose, and goals in order to achieve what you need to accomplish in the time that you have in a given day.

I'd like to hear your thoughts on this...

How to Get to Where You Want to Go?

Last week, I received a question on my website from a person who wishes to remain anonymous. In answering that question, I felt that the answer really benefits everyone and decided to post it here on my blog. So, here is the question posed followed by my response to that. I hope that it clarifies similar doubts that you may have.

Question:

How do you go from where you are to where you want to be financially?

Answer:

The answer to the above question is actually quite simple. How do you get anywhere that you want to go? You get there by taking one step at a time.

Let me give you an example:

Have you ever driven anywhere at night? I’m going to assume that all of you have done some traveling at night. So, how did you get from where you were to where you were going when you can only see a few feet in front of your car? You could only see as far as your headlights would shine (roughly 100 to 150 feet on low beam, depending on the weather conditions), but yet, you keep going, always knowing that you’d get there.

This works the same way in life.

Many people want to know all the “hows”, and see the entire path laid out for them BEFORE they take the first step toward getting where they are going. However, that’s not how the Universe works.

You see, the first step is to make a decision and then take action on that decision. As soon as you begin to take action, another opportunity or next action step will appear. The difficult part of this is that sometimes the opportunity may come disguised as a hardship or unfortunate circumstance. It appears that way, because it will challenge a fear that you have. Maybe it will come as an opportunity that will require you to be seen, speak up for yourself, make a financial commitment, or be otherwise uncomfortable. It will force you to change, adapt and grow. If you resist this process, you will feel as if you’re stuck. If you step into the fear and see the opportunity for the gift that it is, the next opportunity will appear, and the process will continue.

It really all boils down to a matter of how willing you are to take a risk and believe in yourself. If you’re not getting where you want to go, stop, take inventory of what’s going on around you, and ask yourself “What am I not willing to do to move forward?”

What is behind the fear that’s holding you back? Because chances are, all you’d need to do is look that fear in the face, step into it, and you’d be back on track again.

It’s as simple as driving in the dark. You may not be able to see the entire path, but you have faith that no matter what, you’re going to reach your final destination.

__________________________________

Surya M Ganduri, PhD. PMP. is the founder and president of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. His company is dedicated to helping organizations and individuals manage strategic change, innovation, cultural transition, and goal achievement. Surya has over 27 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development, personal development and youth leadership. Contact Surya at s6ganduri@eMBCinc.com. For more information, visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.

Setting Goals for Personal Development

The basics of setting a goal is an open secret known by top-caliber athletes, successful businessmen and businesswomen and all types of achievers in all the different fields. The basics of setting goals give you short-term and long-term motivation and focus. They help you set focus on the acquisition of required knowledge and help you to plan and organize your resources and your time so that you can get the best out of your life.

Setting clearly defined short term and long term goals will enable you to measure your progress and achieve personal satisfaction once you have successfully met your goals. Charting your progress will also enable you to actually see the stages of completion leading to the actual realization of your goals. This eliminates the feeling of a long and pointless grind towards achieving your goal. Your self-confidence and level of competence will also improve as you will be more aware of your capabilities as you complete or achieve your goals.

The basics of goal settings will involve deciding what you really want to do with your personal life and what short term and long term goals you need to achieve it. Then you have to break down goals into the smaller and manageable targets that you must complete in your way to achieving your lifetime targets. Once you have your list waste no time in tackling your goals.

A good way to have a manageable list is to have a daily and weekly set of goals. By doing this you will be always in the position of going towards your life plan goals. Everyday will give you the opportunity to fulfill a certain goal giving you the feeling of accomplishment.

Here are some pointers that should be taken into consideration in setting goals and achieving them.

Attitude plays a very big role in setting and achieving your goals. You must ask yourself if any part of you or your mind holding you back towards completing your simplest goals. If there is, identify any part of your behavior that is being a hindrance or puts your plans into disarray. If you do have problems in these areas then the immediate thing to do is to address this problem. Solutions may include a visit to a doctor or psychiatrist to control your emotions.

Careers are made by good time management practice. Failing in a career is often attributed to bad time management. Careers require a lot from an individual which often makes the career the life of the individual. Plan how far do you want to go into your career.

Education is key in achieving your goals. If your goals require you to have a certain kind of degree or require a certain specialization or demand a certain skill to be developed, make plans in getting the appropriate education.

Your family should never be left out of your plans. If you are just starting out then you have to decide if you want to be a parent or when you want to be a parent. You also have to know if you really would be a good parent and how well would you relate to extended family members.

Personal financial situations also play a major role in achieving your goals. Have a realistic goal on how much you really want to earn. You also must be able to create plans or stages by which you will be able to reach your earning potential.

Physically gifted individuals may be able to achieve sports related goals like being in the National Basketball association or National Football League. Determining your physical capabilities should be one of your priorities. Physical limitations could however be conquered with proper planning.

As the saying goes -’All work and no play makes Jack a dull boy’, or something to that effect, is by all means true down to the last the letter. Giving yourself a little pleasure: should be included into your plans.

To start achieving your lifetime goals, set a quarter of a century plan, then break it down to 5 year plans then break it down again to 1 year plans, then 6 month plans then monthly plans, then weekly, then daily. Then create a things-to-do list for the day.

Always review your plans and prepare for contingencies.

The basics of goal settings should not be so difficult once you get to be familiar with them.

__________________________________

Surya M Ganduri, PhD. PMP. is the founder and president of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. His company is dedicated to helping organizations and individuals manage strategic change, innovation, cultural transition, and goal achievement. Surya has over 26 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. Contact Surya ats6ganduri@eMBCinc.com. For more information, visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.